Scheduled Maintenance

IMPORTANT MESSAGE: Please be advised that due to scheduled maintenance, ePathway services will be unavailable between 6.00pm - 9.00pm Wednesday, 11th of February 2026..

Services unavailable: s10.7 Planning Certificates, s603 Rates Certificates & s735A Outstanding Orders Certificates, Payments, Application and Customer Request lodgement, DA Searches, Bin schedule enquiry and Payment of Council Rates.

We apologies for any inconvenience caused.

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I would like to
Make a Payment
Proceed to make a payment for rates, application and/or invoices. Please have your reference number ready.
 
Request a Certificate
Request a certificate online including 10.7 Planning Certificates, Section 603 Certificates and Certificate of Outstanding Orders 735A. If you order regularly, this process is faster when you're registered.
 
Lodge Application
Proceed to make lodgement for driveways, public land access and/or requesting a copy of rates notice. This excludes development applications which are to be lodged via the NSW Planning Portal.
 
View Applications
DA tracker for applications including townhouse, dwellings, swimming pools, subdivisions and other minor structures. Available also to view are driveways and public land access.
 
View Property
Perform a general enquiry search on a property.
 
Lodge Request
Report to Council local issues or request a service.
 
Register
Register for an online service account to view your rate account records, also to apply for both certificates and applications faster.
 
Login
Login to view your rate account records (not rate notices), and to apply for both certificates and applications faster.
 
View Rates Notices
Register to receive your rates notice by email or login to your enotice account.
 
View rates
Check your rate account records.
 

Acknowledgement of Country

We acknowledge the Dharug people as the original custodians of the land on which The Hills Shire is located and where we conduct our business. We pay our respects to ancestors and Elders, past and present.

Contact Us

The Hills Shire Council
3 Columbia Court, Norwest NSW 2153
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8:30am - 4:30pm Mon to Fri (excl Public Holidays)
Phone: +61 2 9843 0555
PO Box 7064, Norwest 2153

Ways to contact us

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Your use of the ePathway Service (“the Service”) is subject and condition upon your acceptance of these terms of use which apply to and govern use of the Service.

The information provided by the Service may contain inaccuracies or errors. Council makes no warranties or representations regarding the currency, quality, accuracy, merchantability or fitness for the purpose of the information provided by the Service, or that the Service is free from any virus or other defect. It is your sole responsibility to make your own assessment of the information provided by the Service.

Council will not in any circumstances be liable to you for any loss or damage (including without limitation, consequential loss or damage) however caused and whether arising directly or indirectly from your use of the information provided by the Service.

You acknowledge that because of the nature of the internet and third party dependencies, Council does not warrant that access to or use of the Service will be continuous or uninterrupted. From time to time the Service may not be available due to upgrades or maintenance.

Council reserves the right to change any aspect of the Service, including modifying, suspending, replacing or terminating the Service as well as imposing any fee for access to the Service. Council will have no liability to you if the Service is modified, suspended, replaced or terminated. You agree to waive all rights you may have against Council in respect of any such action taken by Council.

You agree not to interfere with the proper working of the Service. You agree not to do anything that imposes an unreasonable or disproportionately large load on the Service, or use the Service other than to gain information.